Update TireMaster 9.3.0

TireMaster 9.3.0 is now available. This document describes how to update TireMaster servers and workstations. If you need assistance during the update process, enter a support request (use the link at support.tiremaster.com) or send an email to portal_tm@asaauto.com.

Contents

This document includes the following sections:

Update Requirements

Access the TireMaster Installer

Download the TireMaster Installer

Update the TireMaster Server

Update TireMaster Workstations

Validate TireMaster

Update Requirements

To update to TireMaster 9.3.0, you need to be running the following:

TireMaster 9.2.0 or newer

Microsoft® Windows® 8 Professional or newer

Note: TireMaster 9.3.0 cannot be installed on home editions of the Windows operating system, Windows 7, or Windows XP.

To update to TireMaster 9.3.0, you need an installer. To locate it, do one of the following:

Access the automatically-deployed installer from the tmapps shared directory on your TireMaster server.

Download the installer from the TireMaster Support site.

After you locate the installer, update the server. Then update each workstation.

Access the TireMaster Installer

If your TireMaster system is set up to download automatically-deployed installers as part of the nightly backup process, the TireMaster 9.3.0 installer is already available to you.

Typically, installers are placed in one of the following locations:

c:\TireMaster\tmapps

c:\TMPOS\tmapps

d:\QDSTM\tmapps

c:\QDSTM\tmapps

d:\TireMaster\tmapps

d:\QDSTM\tmapps

Note: If your installers are downloaded to a different location, go to that folder instead.

To access automatically-deployed installers

1. Right-click and select File Explorer from the menu that appears.
2. In the Quick Access navigation pane, scroll to This PC.
Note: If File Explorer opened the This PC screen instead, disregard this step.
3. Double-click the letter or icon for the drive that TireMaster is installed in. (Usually, it’s the c: or d: drive.)
4. Double-click the TireMaster, qdstm, or tmpos program folder.
5. Double-click the tmapps folder, and locate the installer. Depending on which version of TireMaster or Cornerstone you’re running, it will be one of the following:

TMCORP09000000-09030000.exe

TMPOSCS09000000-09030000.exe

TMWin09000000-09030000.exe

TMCORPCS09000000-09030000.exe

TMPOS09000000-09030000.exe

TMWinCS09000000-09030000.exe

Once you have located the installer, you can update the server. For instructions, see Update the TireMaster Server.

Download the TireMaster Installer

You can download the TireMaster installer and save it on your TireMaster server. Before you can download the installer, you need to log on to the TireMaster Support Site with your TireMaster customer number and password. If you no longer have these credentials, enter a support request (use the link at support.tiremaster.com) or send an email to portal_tm@asaauto.com.

To download the TireMaster Installer

1. Close all applications.
2. Log on to http://support.tiremaster.com.
3. Type your customer number and password, and click Login. The Support Site home page opens.
4. Click Download Programs on the menu. The Download Center page opens.
5. Under Update Files, click the link for the TireMaster installer. Depending on which version of TireMaster or Cornerstone you’re running, it’ll be one of the following:

TireMaster 9.3 Corp

TireMaster 9.3 POS

TireMaster 9.3 Plus

TireMaster Cornerstone 9.3 Corp

TireMaster Cornerstone 9.3 POS

TireMaster Cornerstone 9.3 Plus

Note: You’ll be prompted to save the file and possibly run the installation, depending on your browser.
6. Save the installer on your computer.
Note: Downloading the installer might take several minutes, depending on the speed of your Internet connection.
7. Click Close.
8. Exit the TireMaster Support Site.

Once you’ve finished downloading the installer, you can update the server. For instructions, see Update the TireMaster Server.

Update the TireMaster Server

Once you’ve located the TireMaster installer in the tmapps directory or downloaded it from the TireMaster Support site, you can update the server.

To update the server

1. Prepare for the update.
a. Double-click the TM Backup icon on your desktop to back up your TireMaster data.
b. Close all applications on the server, including those in the Windows® System Tray (such as antivirus programs).
c. Log out of TireMaster on all workstations.
2. Retrieve the TireMaster installer.

Go to the tmapps directory in the TireMaster, qdstm, or tmpos program folder. For more information, see Access the TireMaster Installer.

Go to the directory where you saved the installer you downloaded from the TireMaster Support site.

3. Run the TireMaster update.
a. Right-click the TireMaster 9.3 file, and select Run as administrator. Depending on which version of TireMaster or Cornerstone you’re running it’ll be one of the following:

TMCORP09000000-09030000.exe

TMPOS09000000-09030000.exe

TMWin09000000-09030000.exe

TMCORPCS09000000-09030000.exe

TMPOSCS09000000-09030000.exe

TMWinCS09000000-09030000.exe

   
b. When the confirmation message appears, click Yes. The TireMaster Installation Program screen opens.
c. Click OK. The Search Results screen opens.
d. Select the update location for TireMaster (usually c:\qdstm, d:\qdstm, c:\tiremaster, d:\tiremaster, c:\tmpos or d:\tmpos), and click Update. When the update is finished, the TireMaster – Installation Program screen opens.
4. If you want to validate the database now, click Validate. For more information, see Validate TireMaster.
Note: Validation warnings are for your reference only. If the TM Data Validation screen shows errors, you need to correct the errors and run the validation program again.
5. Make sure the View readme file check box is selected, and click Finish. The ReadMe opens.
Note: Print the ReadMe. It includes information about program changes and settings you need to complete to use new features.
6. Register TireMaster. For more information, see Register TireMaster.
Note: Restart applications that you turned off before the update, such as antivirus programs.
7. Complete new settings as described in the ReadMe.

Once you have finished updating the server, update each workstation. For instructions, see Update TireMaster Workstations.

Update TireMaster Workstations

Once you’ve finished updating the TireMaster server, you can update the workstations. Perform the update on each workstation.

To update workstations

1. Right-click the TireMaster icon on the workstation, and select Run as administrator.
2. Click Yes to continue.
3. Log in to TireMaster. The following message appears:

“This workstation needs to run one or more installations, updates, or both. Do you want to run them now?

4. Click Yes. The TireMaster Installation Program screen opens.
5. Click OK. The Search Results screen opens.
6. Select the update location for TireMaster (usually c:\qdstm, d:\qdstm, c:\tiremaster, d:\tiremaster, c:\tmpos, or d:\tmpos), and click Update. When the update is finished, the TireMaster - Installation Program screen opens.
Tip: If you do not want to view the ReadMe again, clear the View readme file check box before you click Finish.
7. Click Finish.

Validate TireMaster

TireMaster needs to be validated before you can access several program areas and complete transactions. Perform the validation on the TireMaster server.

To validate TireMaster

1. If you didn’t click Validate at the end of the update, do one of the following:

For newer operating systems, click . Then select TireMaster > Validate TireMaster.

For older operating systems, click Start. Then select Programs > TireMaster > Validate TireMaster. The Login prompt appears.

If you’re already logged in to TireMaster, select Validate from the Help menu.

2. Type your user ID and password. Then click OK. The TM Data Validation screen opens.
3. Click Validate. The validation utility displays the status of various TireMaster settings.
4. For a copy of the validation log, click Print.
5. If errors (red) appear on the TM Data Validation screen, check the settings in the applicable program areas and rerun the validation. Resolving warnings (green) is optional.
Note: Until validation errors are resolved, you won’t be able to create invoices, purchase orders, and perform various transactions.
6. When you can run the validation with no errors, click Exit.

Register TireMaster

After updating TireMaster, you have six days to register the program. If you do not register, it will expire and you won’t be able to log in. Perform the registration on the server. During the registration, you’ll be asked for your support ID and password. If you don’t have this information, enter a support request (use the link at support.tiremaster.com) or send an email to portal_tm@asaauto.com.

To register TireMaster

1. If the Registration Wizard is not already open, do one of the following:

For newer operating systems, click . Then select TireMaster > TireMaster Registration.

For older operating systems, click Start. Then select Programs > TireMaster > Register.

If you’re already logged in to , select Registration from the Help menu.

2. Read the information on the Welcome tab. Then click Next.
3. Read the end-user license agreement. Then select I accept all of the terms of the preceding license agreement.
4. Click Next.
5. Type your TireMaster customer number and password.
6. Review your contact information, and make changes if needed.
Note: Required information is colored red.
7. Click Next. A summary of the contact and email information is displayed on the Licensing tab.
8. Verify the information is correct. Then click Register. A confirmation message appears.
9. Click OK.
10. Click Finish.