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Core Tracking Scenarios

You use the Core Manager to recover core charges issued by parts suppliers. There are three scenarios in which you track cores:

  • You have high-value core items that you wish to track in your inventory, and you want to receive and invoice the items and their associated cores.

  • Your service department replaces an item, such as a water pump, in a customer’s vehicle. In this scenario, the core is in your possession and the core charge can be recorded.

  • A customer purchases an item, such as a battery, and takes it off site. In this scenario, you can pass a core charge of your own on to the customer and refund it when (or if) the customer returns the original core.

Related Topics

Recording Core Charges

Refunding Customer Core Charges