TireMaster 9.2.0 Help
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About the Open Work Order List

The following information describes the fields and buttons on the Open Work Order List.

Note:       Because the columns on the Open Work Order List can be moved and resized, the columns for your TireMaster system might be arranged differently than those described below.

Tip:   To view additional columns, scroll to the right.

To sort the Open Work Order List, click the column headings. For example, if you want to arrange work orders by document number, click the Invoice heading. By default, the newest work orders are displayed at the top of the screen. You also have the option to move and resize the screen’s columns. For more information, see Moving and Resizing Open Work Order List Columns.

Item

Description

Name

Lets you look up a work order by customer name.

License #

Lets you look up a work order by license plate number.

Make

Lets you look up a work order by the vehicle make.

Invoice

Lets you look up a work order by invoice number.

Find

Lets you enter a customer’s name, license plate number, or vehicle manufacturer and searches for the closest match.

S

Identifies the status of a job by displaying the color and the letter or number that represent a status. Examples of statuses include On Site, In Progress, and Done. For more information, see Work Order Status Indicator.

Promised

Displays the date and time when a customer was promised that the vehicle would be ready for pickup. Color coding indicates whether the promised time for a job is approaching or has passed. If the promised time is within an hour, the entry in the Promised column is yellow. For jobs whose promised time has passed, the entry is red.

Date

Displays the date the work order was started.

Invoice

Displays the work order’s document number.

Name

Displays the name of the customer associated with a work order.

Yr

Displays the year for a vehicle. This column is blank if no vehicle is selected.

Make

Displays the make of a vehicle. This column is blank if no vehicle is selected.

Model

Displays the model of a vehicle. This column is blank if no vehicle is selected.

License

Displays a vehicle’s license-plate number. This column is blank if no vehicle is selected or if no license number has been entered for the vehicle.

Unit

Displays the unit number for a vehicle. This column is blank if no vehicle is selected or if no unit number has been entered for the vehicle.

Sales

Displays the starting salesperson for a work order.

Phone

Displays the customer’s phone number.

Site#

Displays the site where the work order or quote was started. In single-store and TireMaster Point of Sale systems, this number is always 1.

Reference

Displays the reference number, if any, entered on a work order.

PO#

Displays the purchase order number, if any, entered on a work order.

Mod

Displays a document-type code. No code is displayed for work orders created for normal sales.

Comments

Displays the notes, if any, entered on a work order.

Total

Displays the total of all the items, plus sales tax, on a work order.

Contact

Displays the phone number or e-mail at which the client can be reached.

New Work Order

Lets you create a new work order.

Quote

Lets you create a new quote or look up a quote that has already been started.

Delete

Lets you deleted work orders.

Core Case

Lets you access Casing Manager or the Core Manager if one of those features are enabled.

Schedule

Lets you schedule appointments for customers.

New Paidout

Lets you pay an expense from the till.

ROA

Lets you process a payment from a customer.

Drawer

Opens the till drawer.

Note: The till drawer must be set up on the Printer Selection screen for this button to work.

Rev. Invoice

Lets you reverse a completed invoice.

Save Layout

Lets you save your changes after you rearrange the columns on the screen.

Credit Memo

Lets you issue a credit memo to a customer.

Select

Lets you open the highlighted work order.

Close

Closes the screen.

Related Topics

Starting Work Orders

Deleting Work Orders

Creating Paidouts

Reversing Invoices

Deposits

Reimbursing Customers with Checks

Scheduling an Appointment

Tracking Casings

Tracking Cores