Performing Government-Support Sales

The process of creating government-support work orders is similar to the process for regular work orders. The only difference is that TireMaster prompts you to verify the customer’s reconciliation code.

To perform a government-support sale

1. Start a work order as you normally would for a regular customer. For more information, see Starting Work Orders.

2. When the Customer Recon Codes screen appears, select the vendor’s reconciliation code, and click OK. The Invoice Entry screen appears.

Note: If this is an instance when you need to create a regular work order for a government-support customer, click Cancel on the Customer Recon Codes screen.

3. Add items to the work order.

Note: If an item is noninventoriable, it’s added to the work order at its regular price. If an item is inventoriable, its selling cost is its last cost.

4. Change the tire price to match the amount on the price list provided by the vendor.

5. If you need to collect sales tax for an item, make sure the entry in the Tax field is Parts, Labor, or Both. If you need to change the entry, click the Tax field and press repeatedly to make your selection.

Note: A system control setting defines whether sales tax is calculated by default for government-support invoices. For more information, see Sales Tax - Charge Govt. Customers.

6. To finish the sale, click Complete. The Invoice Completion screen appears and the Charge field is selected.

7. Press to insert the invoice total in the Charge field.

Note: Although government-support customers can pay with cash or a check, these types of sales are usually charged to an in-store account.

8. Complete the invoice. For more information, see Completing an Invoice.

Note: Whether the invoice includes prices depends on the customer’s arrangement with the vendor.