Combining Customers

In some cases, such as marriage, you might need to combine two customer records. When you combine customers, TireMaster inactivates one record and adds that customer information to an existing record which is maintained.

To combine customers

1. Look up the customer whose record you want to keep. The Customer Maintenance screen appears. For more information, see Looking Up a Customer.

2. Make sure the General tab is selected, and click Combine. The Name Lookup/Entry screen appears.

3. Type the name of the customer whose record you want to combine with the record you selected in step 2.

4. Click OK. A message similar to the following appears:

“About to delete and combine CARLSON, FLO with CARLSON, STUART. Continue?”

5. Click Yes. TireMaster inactivates the record and adds the customer information to the record you selected in step 2.