Generating Customer Statements

If you have customers with in-house charge accounts, you need to send them regular statements so they know their account balances. In addition to balances, statements include information about transactions that affect customer accounts, such as finance charges and payments.

Note: For details on how account information is displayed on customer statements, see “Generating Customer-Account Statements” in the TireMaster User Guide.

During the going-online process, you should have set a starting date for statement cutoffs. The date is changed in monthly increments, so your statement cutoff should occur on the same date each month.

Item	Description
Date	Displays the date of transactions affecting the customer’s balance since the last statement cutoff.
Doc. No	Displays the document numbers for transactions affecting the customer’s balance since the last statement cutoff.
Amount	Displays the original amounts for transactions affecting the customer’s balance since the last statement cutoff.
Due	Displays the amounts due for charges to the customer’s account since the last statement cutoff.
Payments	Displays the amounts of payments (as negative numbers) received from the customer since the last statement cutoff.
PO# or Ref#	Displays the purchase order or reference number entered on an invoice. The type of number that prints depends on whether Print PO# instead of Ref# is selected on the Form Options screen. Note: This column is displayed on monthly statements only if reference numbers are required. For information about including reference numbers on statements, see Setting the Form Text Length.
Due Date	Displays the original due dates for finance charges, overdue charges, and payments that have not been applied to the customer’s account.
Balance Owing	Displays the amount owed to you for transactions affecting the customer’s balance since the last statement.
Previous Balance	Displays the balance from the previous month’s statement. Note: If the customer received any early-pay discounts since the last statement cutoff, this box displays the difference between the previous statement’s balance and the early-pay discount. For example, if a customer’s last statement balance was $800, and you give the customer a $50 discount, the amount displayed is $750.
Current Charges	Displays the amount of any in-house charges and AR journal entries posted to the customer’s account since the last statement cutoff. Note: This amount is the total of the Balance Owing column for the statement’s Current period activity section.
Service Charge	Displays the amount of any finance charges assessed against the customer’s account since the last statement cutoff.
Current Payments	Displays the amount of any payments received from the customer since the last statement cutoff.
New Balance	Displays the customer’s balance as of the statement cutoff date. This balance is the sum of the previous balance, current charges, and service charge minus the current payments. Note: This amount includes in-house charges and finance charges that are due in the future.
Current	Displays the balance resulting from in-house charge and finance-charge activity that occurred since the last statement cutoff. This balance also includes the following: Any negative charges that have not been fully applied to positive invoices. Any payments that have not been applied to the customer’s balance. Any balances that will be due on future statements, only when the Include Not Due Aged Balance check box is selected on the Form Options screen. Note: If invoices appear in the statement’s Current period activity section with due dates beyond the current due date, they’re excluded from the Current amount.
Past Due	Displays any balances due from previous statements. This amount is based on the due date of invoices.
Total Due	Displays the amount the customer owes you as of the statement cutoff date. The Total Due is the sum of the Current and Past Due amounts. Note: Any in-house charges and finance charges due in the future are excluded from this amount.