Customer Ledger/History Tab

The Ledger/History tab displays a customer’s subledger account activity and access the open-item ledger . For more information, see Open Item Ledger Screen.

For information about vendor ledgers and account history, see Vendor Ledger/History Tab.

Note: You can limit the number of documents retrieved when looking up a customer’s history by setting a system control. For more information, see AR/AP Lookup Date.

Item	Description
Search	Lets you narrow down the documents displayed by invoice number, reference number, PO number, check number, or amount.
Sort By:	Lets you display documents by the transaction date, transaction reference number, or invoice number. Note: When Invoice # is selected in multi-store systems, additional sorting by site number also occurs.
(first blank field)	Displays the customer’s name.
(second and third blank fields)	Displays the system-assigned customer number. The first digit identifies the site where the customer was added.
Date	Displays transaction dates.
Site	Displays the sites where transactions occurred.
Mod	Defines the type of transactions.
Invoice	Displays the document numbers for the transactions.
Ref	Displays any reference information entered when the transactions occurred.
Total Amt	Displays the total amount for transactions (in historical view only).
Charge Amt	Functions in one of the following ways: In historical view, shows only the amount charged. For example, a $100 charge made toward a $120 purchase would show as 100. ROAs and discounts do not show an amount. In AR view, shows the original amount. For charges and late fees, this amount is positive. For ROAs and discounts, this amount is negative.
Paid Amt	Shows the amount applied to an item (in AR-ledger view only). For charges and late fees, the amount is displayed as a positive number. For ROAs and discounts, the amount is displayed as a negative number.
PO	Displays the document number for a PO charge.
Check#	Displays the check numbers for AR easy checks and the checks that the customer used to pay you (in historical view only). Displays the check numbers for the checks that the customer used to pay you (in historical view only).
AR Ledger	Displays all account activity (charges, payments received on account, discounts, or other) for the current period, as well as all unpaid or unapplied amounts from previous periods. Note: ROAs are displayed as negative amounts, because they decrease the customer’s balance.
History	Displays all invoices, ROAs, finance charges, and discounts generated since the customer’s account was started. Note: Because the historical ledger is not used to calculate the customer’s balance, ROAs are displayed as positive amounts.
Ext. Hist	Lets you access the External History Viewer (if it’s installed). For more information, see Using the External History Viewer.
Credit Memo	Lets you create a credit memo for the customer.
Open Item	Displays the open-item ledger, where you can view or apply payments to outstanding invoices.
Print	Lets you reprint the selected historical invoice or other document.
Tax	Lets you change the amount of sales tax charged for a completed invoice.
Research	Lets you view journal entries related to a selected item in the customer’s subledger. Note: Available only in the full version of TireMaster.