If you applied a finance charge to a customer’s subledger account by mistake, you can reverse the finance charge by creating a special type of ROA.
To reverse a finance charge
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Click ROA. TireMaster prompts you for the customer's name. |
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Look up the customer whose finance charge you want to reverse, and click OK on the Customer Maintenance screen to continue. For more information, see Customer Searches. |
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On the ROA Entry screen, type the amount you want to reverse in the Rev. Finance Charge row. |
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To print a different number of copies, change the number in the # of Copies field. |
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Do the following as needed: |
If you want the reversal to be applied to open invoices automatically, make sure the Apply ROA check box is selected.
If you want the reversal to be applied to the oldest open invoices first, make sure the Flag Old Invoices check box is selected.
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Click OK. TireMaster prompts you to complete and print the ROA. |
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Click Yes. The Open Item Ledger opens. |
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Select the finance charge you want to reverse, and type an A in the Apply field. |
Note: You might need to remove the A from one of the other fields. To remove the letter A from a field, select it and press the space bar or Backspace key.
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Click OK. TireMaster prompts you to save your changes. |
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Click Yes. TireMaster prompts you to apply the items. |