Adjustment Sales

This help topic is applicable to the following TireMaster applications:

TireMaster Point of Sale

TireMaster Plus

TireMaster Corporate

When a customer returns a defective product, you can sell a replacement item at a reduced price. If the replacement item’s selling price is less than your cost, the vendor will give you a credit.

When a customer returns a defective item, you sell the customer a replacement item at a discount. After the sale, you submit a claim to the vendor. The vendor gives you a credit for the difference between the item’s cost and the selling price for the replacement.

To perform adjustment sales, you need to complete the following settings:

Set up a reconciliation code for each of your vendors.

Assign a reconciliation code to each of the items distributed by your vendors.

When you perform an adjustment sale, the tire is added to the work order at its regular price. You need to replace this amount with the adjusted price.

For adjustment sales, the expected credit is the difference between your cost and the replacement item’s adjusted parts price on the invoice. When you complete the sale, this amount posts to a holding account for expected credits and the income account for tire sales. The remaining entries are similar to those for regular sales.

When you receive an invoice from the vendor, it includes the amount of the actual credit and it might include a handling fee.

When you reconcile the vendor credit, the entries shown in post to the general ledger.

When a customer returns a defective item, you can sell a replacement at a reduced price. In this scenario, you need to create an adjustment work order.

Note: Before you create an adjustment work order, make sure a reconciliation code has been set up for the vendor. For more information, see Add a Reconciliation Code.

To create an adjustment work order

1. Start a work order as you normally would for a regular sale. For more information, see Create a Regular Work Order.
2. Add the replacement item and its add-ons to the work order.
3. Make sure the line for the replacement item is selected and click Adjust. The Nat’l/ReconCodes/Credits screen opens.
4. Select the reconciliation code for the vendor who distributes the item and click OK.
5. Type the claim number for the adjustment sale and click OK. The line for the adjusted item turns yellow and the following message appears: “You should change the sales price to the adjusted price of the item.”
Note: If the following message appears, you need to choose the correct reconciliation code in the upper-left corner of the screen: “Error: Reconcile code already set for this invoice. You can only work with one national account per invoice.”
6. Click OK.
7. Type the price for the replacement item in the Parts column.
Note: The price of add-on items is unaffected unless you also adjust their prices.
8. Delete the add-on items that you do not want to include on the final invoice. Typically, all add-ons are deleted except the state tire fee.
9. Complete the invoice as usual. For more information, see Complete an Invoice.
Note: On printouts for completed invoices, the letter A identifies the lines for adjusted items.