Updating Phone Numbers and E-Mail Addresses

When a customer’s or vendor’s phone number or e-mail address changes, you can update the contact information in TireMaster.

Note: Depending on how your customer types are set up, contact information is ordered the same for all customers and vendors or its organized on an individual basis. For more information, seeOrganizing Contact Information.

Updating a phone number or e-mail address

1. If you haven’t already done so, look up the customer or vendor whose phone number needs to be updated. For more information, see Looking Up Customer and Vendor Names.

2. To update one of the five numbers or e-mail addresses listed on the General tab of the Customer Maintenance or Vendor Maintenance screen, complete the following steps. To update the customer or vendor’s additional numbers and e-mail addresses, go to step 3 instead. To enable texting for cell phone numbers, use the update method described in step 3 as well.

a. For customers, click Edit Contact. For vendors, click Edit instead.

Note: Depending on your security settings, you can also click the Edit button on the Customer Maintenance screen.

b. Do the following, as needed.

Select a different contact type from the drop-down.

Note: If your TireMaster system is set up to display contact information in the same order for all customers and vendors, the phone numbers and email addresses will be arranged in that order once you click OK, regardless of how you enter them here. For more information, see Organizing Contact Information.

Type a different phone number or email address.
Type a different name or description for the phone number or e-mail address.

3. To update a phone number or e-mail addresses that is not listed on the General tab, complete the following steps.

a. Click Phone & E-mail. The Contact List appears.

b. Select the phone number or e-mail address you want to update, and click Edit. The Add/Edit Phone Number screen appears.

c. Select a different contact type from the drop-down, type a different number or e-mail address, or type a different name, as needed.

d. If you need to enable or disable texting for cell phone numbers, select or clear the Send Text check box, as needed. This check box is available only when the cell phone contact type is selected.

e. If you need to change the default status for an e-mail address, select or clear the Default E-Mail address, as needed. This check box is available only when the e-mail contact type is selected.

f. Click OK to save your changes.

4. Close the Contact List.