External History Viewer

This help topic is applicable to the following TireMaster applications:

TireMaster Point of Sale

TireMaster Plus

TireMaster Corporate

With the External History Viewer, you can look up and print copies of invoices from sales that occurred in TireMasterDOS or TireMaster Lite. You can access the viewer from a customer’s ledger history and vehicle history.

Note: The External History Viewer displays invoices only if you’ve had ASA Client Services load TireMaster DOS or TireMaster Lite data into your current TireMaster system.

You can access the External History Viewer from the Ledger/History tab on the Customer Maintenance screen. This function lets you view invoices for all sales to the selected customer that occurred in TireMaster DOS or TireMaster Lite.

To view DOS and Lite customer history

1. Look up the customer whose history you want to view. For more information, see Customer Searches.
2. When the Customer Maintenance screen opens, click the Ledger/History tab.
3. Click Ext. Hist. The General External History Viewer opens.
4. Select an invoice in the top pane. TireMaster lists the items sold on that invoice in the bottom pane.
5. To print invoice history, do one of the following:

For a copy of the selected invoice only, click Print.

For a copy of all previous-system invoices, select the Print external history for this cus check box, and click Print.

The Report Window opens.

6. Click Print and then close the Report Window.

You can use the External History Viewer to look up invoices associated with a particular vehicle. This function lets you see which parts and services were sold for the selected vehicle in transactions performed in TireMaster DOS or TireMaster Lite.

To view DOS and Lite vehicle history

1. Look up the customer whose vehicle history you want to view. For more information, see Customer Searches.
2. When the Customer Maintenance screen opens, click the Vehicle tab.
3. Select the vehicle whose history you want to view and click History. The Vehicle History screen opens.
4. Click Ext. Hist. The General External History Viewer screen opens.
5. Select an invoice in the top pane. TireMaster lists the items sold on that invoice in the bottom pane.
6. To print a list of all invoices associated with the selected vehicle, click Print. The Report Window opens.
7. Click Print and then close the Report Window.